Curtains & Workshop Supervisor

• Monitor the allocation of repair orders to ensure the right tasks are handed with the suitable skills for the job.
• Supervising curtain fixers and labor on site.
• Facilitate the orientation of new team members in collaboration with the Workshop Manager by familiarizing them with work surroundings, explaining work hours, procedures, use of equipment and job expectations and ensure that new team members understand their respective duties.
• Maximize the shop productivity by ensuring continuous workflow and proper application of the labor time guide as well as when and where to apply straight time.
• Ensure that standard operating procedures are followed including health & safety standards for technicians and staff, proper use of tools and equipment and care of customers’ property.
• Ensure that correct GM warranty policies and procedures are administered by monitoring warranty reject claims and controlling warranty replacement parts.
• Maintain communication with Team Leaders and laborers by clarifying diagnostic procedures and sharing and explaining new information in bulletins.
• Monitor the quality of the services provided by the laborers to facilitate a high standard and raise the customer satisfaction index.
• Assist when there is difficulty in interpreting a customer complaint and in the correct write-up of the complaint.
• Evaluation and recommendation of future training requirements.
• Provide reports related to departmental monthly targets and average productivity.
• Supervising the employee in curtains department & the workshop
• Managing & controlling drowning and citching the curtains whether inside the workshop & customers (in needed).

تفاصيل الوظيفة

المرشح المفضل

تقدم الآن - وظائف في قطر - وظائف غيرذلك في قطر - بحث عن جميع الوظائف