Country Manager - Egypt - Regus Management

The Country Manager has responsibility for the performance of the existing business and
must maximise Operating Profit, Return on Investment and Return on Cash from the existing
Base Business in the country.
In addition the Country Manager will have responsibility to grow the business from existing
revenues to revenue targets set for next 24 -36 months delivering the required operating
margins. The CM will own and execute the growth plan for the country and will recruit and
build the necessary team to achieve this objective.
The CM will coordinate and work with regional / group functional leaders to execute against
set objectives and standards for the country and have ultimate accountability for all the
functions within country i.e. Sales, Development, Marketing, Operations, Finance and HR /
Team Management.
The CM should at all times be looking for innovations to improve the performance of the
business and should report these back to Group where they can be considered for
implementation across all Regus locations.
The remuneration for the CM will include a significant bonus upside directly related to the
successful delivery of the performance and growth objectives set for the country.
Major Responsibilities
Commercial Management
BBTECH_RESERVED_UTF� Deliver the Development potential of the Country.
BBTECH_RESERVED_UTF� Maximise the Profit potential and Cash Return from the Country.
BBTECH_RESERVED_UTF� Reviews business performance by sales area and centre focusing on profit and sales.
BBTECH_RESERVED_UTF� Reviews results versus plan monthly and takes corrective action where necessary
Sales Leadership
BBTECH_RESERVED_UTF� Ensures consistent growth of quality revenue through development of existing and new
sales channels in the country.
BBTECH_RESERVED_UTF� Provides leadership on pricing and sales volume by driving awareness of revenue targets
and by measuring and communicating results.
BBTECH_RESERVED_UTF� Partners with the global sales team/ key accounts team to penetrate and close new
global business as required.
BBTECH_RESERVED_UTF� Grows the number of leads generated in the country by the sales team through
networking, broker relations and other sales activities.
BBTECH_RESERVED_UTF� Drives the conversion of leads and enquiries in the country into profitable sales.
BBTECH_RESERVED_UTF� Maintains a database of customers, real estate agents and other channels / partnerships.
BBTECH_RESERVED_UTF� Provides sales mentoring and development of all Area Sales Managers to continually raise
the level of sales acumen within the Company.
BBTECH_RESERVED_UTF� In partnership with the regional marketing team develops and executes the country
marketing plan to drive brand awareness and enquiries.
Operations and Customer Service
BBTECH_RESERVED_UTF� Ensures that the Regus operations processes are followed and well executed.
BBTECH_RESERVED_UTF� Drives the delivery of centre readiness and customer service standards across the
country.
BBTECH_RESERVED_UTF� Owns customer issue escalation within the country.
BBTECH_RESERVED_UTF� Responsible to deliver customer retention and satisfaction targets set for the country.
BBTECH_RESERVED_UTF� Drives Customer Service Income Plans for the Country.
Growth
BBTECH_RESERVED_UTF� Executes the growth and development plan for the country.
BBTECH_RESERVED_UTF� Develops country specific development strategies to grow the Regus footprint through
both conventional and unconventional low risk / low capex models such as franchising /
licensing.
BBTECH_RESERVED_UTF� Identifies, selects sites and analyses potential development locations within the country.
BBTECH_RESERVED_UTF� Identifies landlords or developers for partnership lease opportunities.
Team Management
BBTECH_RESERVED_UTF� Recruits, trains, develops, man

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