• Bachelor of Computer Science, Computer Engineering or equivalent
• Diagnose, update and fix customer issues remotely, along with providing Online Chat and phone support and guidance.
• Diagnose and resolve issues related to hardware problems, software configuration issues, and Step by Step debugging in addition to Operating system and network configuration errors.
• Ensure that customer requests are documented, tracked and resolved in a timely manner to maintain customer satisfaction and escalate urgent problems requiring more in-depth knowledge.
• Commitment to providing “24x7” support including on-call availability on a rotational basis.
• Implement and configure Apliman System and third party software components on site and remotely
• Willing to travel frequently for on-site installations (mostly African Countries)
تفاصيل الوظيفة
2013-07-25 | تاريخ الإعلان عنها: |
بيروت, لبنان | منطقة الوظيفة: |
غيرذلك | الدور الوظيفي: |
اتصالات | قطاع الشركة: |
المرشح المفضل
متوسط الخبرة | المستوى المهني: |
بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن -
وظائف في لبنان
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بحث عن جميع الوظائف