Sales and Marketing Executive - Modern life systems

We are approaching a paradigm shift from a small establishment into a leading organization. So as Sales and Marketing Executive, you will work with the existing and under employment workforces on achieving below vision and mission.
Vision
Strive to be the leading organization in the Kingdom in providing the latest technology and offering the best solutions and e-services available in the global market.

Mission
Crystallize technology to keep pace with modern life and raise the level of technical knowledge among individuals and organizations by providing innovative technology solutions, creating a prestigious job opportunities and maintaining interactive hard work in and outside the organization.

Responsibilities:-
• Work in conjunction with the sales and maintenance team as the key technical advisor and product advocate for our activities.
• Identify all technical issues to assure complete customer satisfaction through all stages of the sales and maintenance processes.
• Achieve pre-determined sales and maintenance objectives and targets on a monthly, quarterly and annual basis.
• Communicate and negotiate with local and overseas suppliers.
• Receive escalations; initiate necessary actions, follow-up the status of each case and finally close them with relevant decisions.
• Ensure a positive relationship is maintained with customers.
• Manage and improve sales and maintenance services.
• Ensure excellent service is delivered to customers by reviewing customer service surveys, customer feedback and adopt changes to implement improvements.
• Develop maintenance contracts for individuals and organizations.
• Follow up on inquiries, submission of quotations, negotiations, follow ups and finalization.
• Lead the performance of technical center team for Walk-in and In-home repairs.
• Ensure the implementation of services processes.
• Monitor the services KPIs, analyze the gaps and take actions to bridge them.
• Ensure that the technicians are handling the repairs of defective items in compliance with the repair targeted time.
• Assign service technicians for varies jobs on the basis of job priority.
• Maintain spare parts supply.
• Visit potential customers to prospect for new business.
• Control the services expenses according to the set Budget.
• Develop related process and procedure, keeping them up-to-date in accordance to all Services management.
• Manage sales pricing and discount policy in line with the agreed pricing structure and delegation matrix.
• Market penetration of new products/services opportunities.

تفاصيل الوظيفة

المرشح المفضل

تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - بحث عن جميع الوظائف